Frequently Asked Questions

This section is especially addressed to the 200 patients who are testing the self-management APP and the educational resources created within the MyCyFAPP. Here you can find the most frequently asked questions related to your participation in the clinical trial. If you have more queries, you can contact us through the contact form below. 

If you don’t participate in the clinical trial but want to contact us, on this page you can find out contact details. 

What is the purpose of the APP?

The purpose of the APP is helping you to reach your optimal pancreatic enzyme dosage. It also contains information about cystic fibrosis and it stores information thus your doctor and dietitian can follow the evolution of your symptoms and the evolution of your nutritional goals.

Why is nutrition so important for patients with cystic fibrosis?
What is the Pancreatic Enzyme Replacement Therapy (PERT)?
How can the APP help me to find the optimal pancreatic enzyme dosage that I need?
What can I expect from the APP?
How can I test the APP?
What is the “Living with Cystic Fibrosis” handbook?
How is my data stored?
Who will have access to my data?
Who can I ask my questions?

Help my App doesn’t work anymore!

Under this title we bring together the most frequent causes of problems with your App.

Please check this first. If you don’t find a solution to the problem, please contact us through the form below

Is your device connected to the Internet?

Your app will only work properly, when you connect it to the internet regularly. For new updates and synchronization, please connect to the internet. If you have problems with your app please connect your device to the internet, to check if this solves the problem. 

The screen doesn't work
Is your phone/ tablet working properly?
Isn't the app working properly?
Application installation requested
Has your app recently been updated?
Is your App synchronized?
Log in error in your tablet?

Need more help? Contact us!

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euflagProject funded by the European Union
under the Grant Agreement number 643806


MyCyFAPP is a project funded by the European Commission under the Research and Innovation Framework Programme “Horizon 2020”